Red Eye : Triage

Red eye is a common presentation in primary care, encompassing a wide range of conditions from benign to sight-threatening. Effective triage of red eye requires a comprehensive and patient-centered approach to discern the underlying cause and urgency of the situation. Listening intently to the patient's entire narrative is crucial.

Clinicians should prioritize understanding the patient’s primary concern, often by directly asking, "What is your primary or number one problem?" This approach ensures that the assessment is guided by the patient's experience and symptoms, facilitating a focused and efficient evaluation. By carefully considering the onset, duration, associated symptoms, and the patient's medical history, primary care providers can determine the necessary immediacy and type of intervention, ranging from simple reassurances and topical treatments to urgent specialist referrals.