Remote Consultations: Key Issues

Remote consultations have become an integral part of modern healthcare, offering flexibility and accessibility to patients. However, they also pose unique challenges, particularly regarding legal compliance and adherence to medical guidelines. Here are the key issues to consider: GMC guidance

Consent

• Information Provision: It's crucial to ensure patients are fully informed about their options, including the decision not to proceed with treatment. Information should be tailored to the patient's individual needs and comprehension abilities.
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• Understanding and Tailoring: Adapt the delivery of information to the patient's specific needs, verifying their understanding to ensure informed decisions.
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• Valid Consent: Assess if the patient comprehends the information provided, ensuring they have all necessary details to consent to treatment. If there's doubt about their understanding or willingness, reevaluate the safety and validity of proceeding with the treatment.
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• Capacity Assessment: Evaluate the patient's capacity to make decisions, especially in the context of remote consultations. If capacity is lacking, assess whether the consultation method aligns with mental capacity laws and the patient's best interests.

Continuity of Care

• Information Sharing: For non-GP providers, obtaining consent to access the patient's medical history from their GP and to share treatment details is essential for integrated...